Have you lost your card?
Report lost and stolen cards immediately to the campus card helpdesk.
Your missing card may have been found - check the list of recovered cards.
By accepting and using your UWA campus card, you agree to the following conditions of use:
- Card security
- Campus card ownership
- Cancellation of card services
- University's liability
- Condition variations
Card security
Your Campus Card is not transferable. If found in the possession of any person other than the authorised holder, it will be confiscated and sent to the Enquiry Counter, Student Administration (Hackett Hall).
Your Campus Card should be kept secure, and you are liable for any losses resulting from unauthorised building entry or transactions, attributable to the fact you delayed reporting that your card was lost, stolen, or misused.
Cards reported lost or stolen are unable to be used again if recovered after a new card has been issued. The superseded card should be returned to the Enquiry Counter, Student Administration (Hackett Hall), where any remaining funds can be transferred to the new card.
Campus card ownership
Your Campus Card remains the property of the University of Western Australia. You must return your Campus Card to the University immediately if asked to do so.
The University will not use personal information about you, except as required for University purposes, unless you give your consent.
The University will not provide or sell information recorded in the Campus Card system about your card to other people or organisations except:
- as required by law
- to answer an inquiry from you concerning the operation of or the transactions recorded for your card
- to cancel or recall your card or cancel any chip function including the electronic purses
- to supply information to you in the event of damage to, loss or theft of your card
- to investigate and resolve a complaint, inquiry or dispute in relation to your card
Cancellation of card services
The University may cancel any of its services available to you in connection with your card in accordance with University policies and procedures.
University's liability
To the extent permitted by law, the University's liability is limited to replacing cards with a faulty computer chip.
Card holders are responsible for managing the funds on their Campus Card electronic purses and for reducing balances to zero before leaving the University.
The University does not accept liability for lost, stolen, user damaged or destroyed cards, nor for loss of monetary value through unauthorised use of your electronic purses.
The University is not liable for any loss you may suffer arising from any malfunction of the card system, or if a card reader or terminal equipment is unavailable for use or unable to be used.
To the extent permitted by law, the University is not liable for any indirect or consequential loss incurred by you.
Unless required by law, the University is not liable for the availability, quality or fitness for purpose of any of the services not provided by the University or any goods or services purchased with your card not provided by the University.
The University is not liable to you if a system participant fails to accept your card.
Possession of a UWA Campus Card does not empower any staff member or card holder to act as an agent for the University.
Condition variations
Circumstances may arise which require the University to vary these conditions and it may do so at any time.
If the University does alter these conditions, any changes will be published on this website.
